Mental Health First Aid Training
This course provides staff with the knowledge, skills, and confidence to recognise the signs of poor mental health and respond appropriately. Learners will explore how to offer initial support, signpost individuals to professional help, and promote wellbeing in the workplace and care environments. It is designed to reduce stigma, improve early intervention, and create a culture of openness and support in line with CQC standards and Care Act 2014 responsibilities.
Course Summary
By the end of this course, learners will be able to:
- Understand what mental health is and the factors that affect wellbeing.
- Recognise early warning signs and symptoms of common mental health conditions, including depression, anxiety, stress, psychosis, and suicidal thoughts.
- Provide initial support using a structured approach such as ALGEE (Approach, Listen, Give support, Encourage professional help, Encourage self-help).
- Respond appropriately to a mental health crisis, including panic attacks, self-harm, or suicidal ideation.
- Apply active listening and non-judgemental communication skills.
- Signpost individuals to relevant professional services and resources.
- Promote a workplace and care culture that values mental health and reduces stigma.
- Reflect on personal wellbeing, resilience, and professional boundaries when providing support.
Who is it for?
Carers, support workers, nurses, managers, and all staff in care services.
Particularly relevant for staff supporting individuals with mental health conditions, but suitable for all workplaces.
Delivery:
Face-to-face, blended, or online interactive training.
Includes real-life scenarios, role-play, and reflective practice.
Mental Health Awareness Training
This course introduces staff to the principles of mental health awareness, helping them to recognise common mental health conditions, reduce stigma, and provide safe, compassionate, and person-centred support. It equips learners with strategies to promote wellbeing, manage stress, and escalate concerns appropriately in line with CQC standards, Care Act 2014, and safeguarding frameworks.
Course Summary
By the end of this course, learners will be able to:
- Define mental health and understand the factors that influence it.
- Recognise signs and symptoms of common mental health conditions (e.g., depression, anxiety, psychosis, bipolar disorder, eating disorders).
- Understand the impact of mental health challenges on daily life, relationships, and independence.
- Apply person-centred approaches to support individuals experiencing poor mental health.
- Challenge stigma and discrimination associated with mental illness.
- Recognise safeguarding responsibilities and when to escalate concerns.
- Promote positive mental health and wellbeing through supportive strategies.
- Reflect on self-care and resilience when supporting others.
Who is it for?
Carers, support workers, nurses, managers, and all staff in residential, domiciliary, supported living, and community services.
Delivery:
Face-to-face, online, or blended training.
Includes case studies, group discussions, and reflective exercises.