Data Protection and GDPR Awareness

Our GDPR training course helps your employees learn how to protect people’s personal information and follow important data protection rules. They will discover easy ways to keep data safe and understand what they need to do to stay legal. By the end of the day, your team will feel confident about handling personal information the right way.

Course Summary

  • Discuss what is Data Protection & GDPR.

  • Review the GDPR Principles.

  • Review the importance of Data Security and the consequences for Data Breaches.

  • Examine Key Definitions used in the Data Protection & General Data Protection Regulations (GDPR).

  • Consider the rights of Data Subjects.

  • Discuss the action to take if a breach has taken place.

Who is it for?

Support workers, nurses, managers, and staff working in mental health, forensic, supported living, residential, or community care settings.

Delivery:

Face-to-face or blended learning.

Includes case studies, reflective exercises

Dignity in Care

This Dignity in Care training course is designed for anyone working in a care environment. It aims to raise awareness of dignity, improve understanding, and help staff support and protect the dignity of those they care for.

Course Summary

By the end of this course, learners will be able to:

  • Discuss what is Dignity in Care
  • Examine how people make choices about the way they live and the care they receive
  • Review how people maintain their usual/high standard of Personal Hygiene
  • Review sources of support when responding to concerns
  • Review Key Legislation
  • Consider the Core Principles for Dignity in Care and Person-Centred Care
  • Discuss your Duty of Care in relation to Dignity in Care

Who is it for?

Support workers, nurses, managers, and staff working in mental health, forensic, supported living, residential, or community care settings.

Delivery:

Face-to-face or blended learning.

Includes case studies, reflective exercises

Equality and Diversity

This equality and diversity awareness training is aimed at all care staff and aims to improve their knowledge and understanding of equality and diversity including how to identify discrimination and how to avoid it.

Course Summary

By the end of this course, learners will be able to:

  • Discuss what is Diversity, Equality, Inclusion and Discrimination.
  • Review what is Equality and Diversity in the workplace.
  • Discuss Legislation related to Equality and Diversity.
  • Discuss what is meant by the terms: Labelling, Stereotyping and Prejudice.
  • Consider different types and forms of Discrimination and how to reduce the different types of Discrimination.
  • Review how you can promote Equality in the workplace

Who is it for?

Carers, support workers, nurses, managers, and all staff working in residential, supported living, domiciliary, or community care.

Delivery:

Face-to-face, online, or blended training.

Includes case studies, reflective discussions, and scenario-based exercises.

Food Safety and Hygiene

This Food Hygiene training course will increase staff's knowledge and understanding of their responsibilities when dealing with food within a workplace or clients home.

Course Summary

By the end of this course, learners will be able to:

  • Discuss the Benefits and consequences of poor food safety practices
  • Discuss the challenges you may face as food handlers
  • Explain the requirements for bacterial growth
  • Identify food safety standards in relation to the workplace
  • Discuss roles and responsibilities in maintaining Nutrition, hydration and wellbeing
  • Discuss the term healthy diet and how it can be achieved
  • Consider the signs and symptoms of Malnourishment and Dehydration
  • Identify the 4 key contamination hazards
  • Discuss the symptoms of food poisoning and who might be at risk
  • Discuss how to avoid cross contamination in the workplace
  • Discuss how legislation affects your practice when handling or storing food
  • Identify factors that may affect a person’s nutritional and fluid intake
  • Consider the 5 food groups needed and the nutrients required for a healthy diet

Who is it for?

Carers, support workers, nurses, managers, and all staff working in residential, supported living, domiciliary, or community care.

Delivery:

Face-to-face, online, or blended training.

Includes case studies, reflective discussions, and scenario-based exercises.

Health and Safety Awareness

The goal of health and safety training is to make sure everyone knows how to work safely and do their job well. This training helps reduce risks, keeps the workplace safe, and gives workers the skills to spot dangers and follow safety rules. This is a mandatory training for all workers.

Course Summary

By the end of this course, learners will be able to:

  • Explore health and safety legislation and delve into the risk assessment process.
  • Clarify the definitions of 'Hazards' and 'Risks.'
  • Analyse the COSHH 2002 Regulations and their relevance in the workplace.
  • Highlight guidelines for the safe administration of medication.
  • Discuss the vital role of Personal Protective Equipment (PPE) in ensuring safety.
  • Examine both employer and employee responsibilities, emphasizing their legal duties.
  • Emphasize the significance of preventing work-related illnesses.
  • Present the core principles of manual handling with a focus on safety.
  • Recognise the critical role of infection control in workplace safety.
  • Strategies and ways to mitigate work-related stress.

Who is it for?

Carers, support workers, nurses, managers, and all staff working in residential, supported living, domiciliary, or community care.

Delivery:

Face-to-face, online, or blended training.

Includes case studies, reflective discussions, and scenario-based exercises.

Infection Control

This course equips staff with essential skills to prevent the spread of illness, use PPE correctly, and maintain safe, compliant environments in care, education, and healthcare settings.

Course Summary

  • Discuss Legislation related to Infection Prevention Control Measures
  • Review the Definition of Infection Control and Prevention
  • Discuss the Importance of using correct types of PPE & Importance of Correct Hand-Washing Techniques
  • Examine Employer and Employee Responsibilities in relation to Infection Control
  • Consider the Chain of Infection and how Infection is Spread
  • Examine Hospital Acquired Infection (HAI)

Who is it for?

Support workers, nurses, managers, and staff working in mental health, forensic, supported living, residential, or community care settings.

Delivery:

Face-to-face or blended learning.

Includes case studies, reflective exercises

Moving and Handling People

This practical course provides staff with the knowledge and skills to safely move and handle individuals, reducing the risk of injury to both staff and those receiving care. It covers the principles of biomechanics, use of equipment, and best practice in supporting mobility while promoting dignity, comfort, and independence. Training is aligned with the Manual Handling Operations Regulations 1992, Health and Safety at Work Act 1974, and CQC standards.

Course Summary

By the end of this course, learners will be able to:

  • Understand the legal framework and employer/employee responsibilities for safe moving and handling.
  • Recognise the importance of risk assessment before any manual handling activity.
  • Apply the principles of safe handling and basic biomechanics.
  • Use moving and handling equipment safely, including hoists, slings, slide sheets, and transfer aids.
  • Support individuals with mobility in a dignified and person-centred way.
  • Reduce risks of musculoskeletal injuries to staff and harm to individuals.
  • Recognise unsafe practices and know how to report concerns.
  • Accurately record moving and handling plans and update them as needs change.

Who is it for?

Carers, support workers, nurses, and all staff involved in assisting with mobility or manual handling tasks.

Delivery:

Face-to-face practical training with demonstrations and supervised practice.

Includes group discussion, case studies, and scenario-based learning.

Nutrition and Hydration Awareness

This nutrition and hydration awareness training course aims to raise awareness of best practice in relation to healthy living and nutrition.

It will address mealtime issues carers may face and how to solve them. It will cover vitamin content of food and the staffs’ responsibilities for maintaining the service user’s fluid intake.

Course Summary

By the end of this course, learners will be able to:

  • Discuss Roles and Responsibilities in maintaining Nutrition, Hydration and Wellbeing.
  • Review factors that may affect a person’s Nutritional and Fluid Intake.
  • Discuss the term Healthy Diet and how it can be achieved.
  • Examine the 5 Food Groups needed and the Nutrients required for a Healthy Diet
  • Consider the Signs and Symptoms of Malnourishment and Dehydration
  • Discuss what action to take if you suspect an individual is Malnourished or Dehydrated.

Who is it for?

Carers, support workers, nurses, and managers in residential, domiciliary, supported living, and community care.

Delivery:

Face-to-face, online, or blended training.

Includes demonstrations, case studies, and group discussions.

Safeguarding Adults

This course provides staff with the knowledge and confidence to recognise, respond to, and report safeguarding concerns involving adults at risk. It covers the different types of abuse and neglect, how to respond to disclosures, and staff responsibilities under the Care Act 2014, Working Together to Safeguard Adults, and CQC standards. Learners will explore how safeguarding links to person-centred care, dignity, and human rights.

Course Summary

By the end of this course, learners will be able to:

  • Define safeguarding and understand who may be considered an “adult at risk.”
  • Recognise the different types and signs of abuse and neglect.
  • Understand the principles of the Care Act 2014 and the six safeguarding principles.
  • Respond appropriately to safeguarding concerns and disclosures.
  • Follow safeguarding procedures, including raising alerts and making referrals.
  • Understand the role of multi-agency working in safeguarding adults.
  • Maintain accurate, confidential safeguarding records in line with GDPR.
  • Recognise whistleblowing responsibilities and how to challenge poor practice.
  • Link safeguarding to CQC Key Lines of Enquiry (KLOEs) and organisational responsibilities.

Who is it for?

Carers, support workers, nurses, managers, and ancillary staff in residential, supported living, domiciliary, and community services.

Delivery:

Face-to-face, online, or blended training.

Includes case studies, group discussion, and scenario-based activities.