This course provides learners with a comprehensive understanding of autism spectrum conditions (ASC) and practical strategies to support individuals in care settings. It highlights how autism can affect communication, social interaction, behaviour, and sensory processing, while promoting inclusive, person-centred approaches that respect individuality and independence.

Course Summary

By the end of this course, learners will be able to:

• Recognise the core characteristics of autism and how these may present in daily life.
• Understand the impact of autism on communication, social interaction, and behaviour.
• Identify and respond appropriately to sensory sensitivities and triggers.
• Apply person-centred strategies to support independence, choice, and dignity.
• Use clear communication methods tailored to individual needs.
• Recognise co-occurring conditions such as learning disabilities, ADHD, or mental health needs.
• Work collaboratively with families, carers, and professionals to provide consistent support.
• Understand legislation and guidance relevant to autism (e.g., Autism Act 2009, Equality Act 2010).

Who is it for?

Carers, support workers, nurses, and managers working with individuals with autism in residential, domiciliary, supported living, or educational settings.

Suitable for all levels of staff, including those new to care and those seeking a refresher.

Delivery:

Face-to-face or online training.

Includes real-life case studies, reflective activities, and group discussions.

This course equips learners with the fundamental skills required to respond to life-threatening emergencies in a health and social care setting. It follows Resuscitation Council UK guidelines and covers the essential elements of CPR, safe use of an Automated External Defibrillator (AED), and the management of choking incidents. The training ensures staff are confident, competent, and ready to act in an emergency.

Course Summary

By the end of this course, learners will be able to:

• Recognise the signs of cardiac arrest and the importance of the chain of survival.
• Perform adult cardiopulmonary resuscitation (CPR) correctly and confidently.
• Demonstrate the safe use of an Automated External Defibrillator (AED).
• Respond appropriately to choking incidents in adults (with discussion of adaptations for children and infants).
• Understand the principles of recovery position and airway management.
• Apply infection prevention and safety measures during resuscitation.
• Record and report emergency incidents in line with workplace procedures

The course takes place over 3 hours and will teach the theoretical knowledge followed by the relevant practical “hands on” assessments to improve knowledge and skill.

Who is it for?

Carers, support workers, nurses, and all staff in residential care, domiciliary care, supported living, and community services.

Suitable as both induction training and annual refresher.

Delivery:

Face-to-face training with demonstrations and hands-on practice using manikins and AED trainers.

Includes group activities, discussion, and scenario-based learning.

This course provides staff with the knowledge and practical skills to support individuals with continence needs in a safe, effective, and respectful way. It highlights the importance of maintaining dignity, independence, and quality of life, while reducing risks of infection and complications. Learners will explore best practice in continence promotion, use of aids, and escalation of concerns in line with CQC standards and NICE guidance.

Course Summary

By the end of this course, learners will be able to:

Develop an understanding of the urinary system and its functions in maintaining continence.

Recognise the anatomical and physiological aspects of the digestive system relevant to continence care.

Identify different types of incontinence and their underlying causes.

 Recognise early warning signs associated with continence issues that require immediate attention.

 Understand the principles of continence management and the importance of patient centred care.

 Learn infection control measures to prevent urinary tract infections and other complications.

 Develop skills in maintaining accurate and comprehensive documentation for continence care.

 Conduct risk assessments to identify potential complications and implement preventive measures.

 Understand the indications and contraindications for various continence care interventions.

 Recognise the ethical and legal aspects of obtaining informed consent for continence related procedures.

Who is it for?

Carers, support workers, nurses, and senior staff working in residential, supported living, domiciliary, and community care.

Suitable for both induction and refresher training.

Delivery:

Face-to-face or workplace-based training.

Includes group discussion, case studies, and practical product demonstrations.

This course provides learners with an understanding of dementia, its types, causes, and impact on individuals and their families. It equips staff with practical strategies to deliver safe, compassionate, and person-centred care, while promoting dignity, independence, and quality of life. The training is aligned with CQC standards, NICE guidance, and the principles of person-centred dementia care.

Course Summary

By the end of this course, learners will be able to:

•  Discuss what is Dementia, the theoretical models, common types, causes and an individual’s experience of Dementia
• Review the roles of carers and others in the support of individuals
• Consider the factors that can influence communication and interactions
• Examine the ways of working with a range of individuals to ensure diverse needs are met
•  Examine how to promote well-being in individuals
•  Consider the importance of a Person-Centred Approach
•  Review and appreciate the importance of diversity of individuals

Who is it for?

Carers, support workers, nurses, and managers working in care homes, domiciliary care, supported living, or community services.

Delivery:

Face-to-face, online, or blended training.

Includes case studies, group discussions, and reflective activities.

 

This course provides care staff with the essential knowledge and practical skills to understand diabetes, recognise signs and symptoms, and support individuals in managing the condition safely. It covers both Type 1 and Type 2 diabetes, associated complications, and best practice in monitoring, diet, lifestyle, and medication in line with NICE and CQC guidance.

Course Summary

By the end of this course, learners will be able to:

• Understand Diabetes (RQF): Learn what diabetes is, the different types, and the signs and symptoms of hypoglycaemia and hyperglycaemia.
• Prevention and Early Intervention of Type 2 Diabetes (RQF): Understand key risk factors and how to reduce the chances of developing Type 2 diabetes.
• Understand the Initial Care of Diabetes (RQF): Learn about health and foot care, and how to manage high-risk conditions related to diabetes.
• Understand the Treatment and Management of Diabetes (RQF): Explore medication, diet, care plans, record keeping, safe handling of clinical waste and linen, and agreed ways of working with secure information systems.
• Privacy and Dignity: Identify situations where privacy and dignity may be compromised and learn how to maintain both effectively in the care setting.
• Understand the treatment and management of diabetes (RQF)
• Demonstrate to safely administer insulin and how to monitor blood glucose level
• Understand the different types of diabetes medication, including:
• Oral medications (e.g., metformin, sulfonylureas).
• Injectable therapies (e.g., GLP-1 agonists, insulin).
• Recognise the importance of timing, dosage, and correct administration methods.
• Apply infection prevention and control measures when handling and administering medication.
• Demonstrate safe practice in insulin administration, including:
• Correct injection sites and site rotation.
• Use of insulin pens and safe disposal of sharps.
• Recognising and managing insulin errors.

Who is it for?

Carers, support workers, nurses, and senior staff working in residential, domiciliary, supported living, and community care settings.

Delivery:

Face-to-face 

This course equips care staff with the knowledge, skills, and confidence to support individuals and their families through end-of-life care. It emphasises the principles of dignity, compassion, and person-centred practice while covering symptom management, communication, legal considerations, and emotional support in line with NICE guidance, CQC standards, and the 5 Priorities for Care of the Dying Person.

Course Summary

By the end of this course, learners will be able to:

• Understand the principles and aims of end-of-life care.
• Recognise the physical, emotional, spiritual, and social needs of individuals at the end of life.
• Provide care that promotes dignity, comfort, and respect for personal wishes.
• Communicate sensitively and effectively with individuals and their families.
• Understand anticipatory care planning, advance decisions, DNACPR, and the Mental Capacity Act.
• Recognise and manage common end of life symptoms, including pain, breathlessness, agitation, and nausea.
• Work collaboratively with palliative care teams, GPs, and other professionals.
• Provide emotional support to families, including after death care and bereavement awareness.
• Maintain accurate documentation and follow organisational policies.
• Reflect on personal resilience and the importance of self-care when working in end-of-life care.

Who is it for?

Carers, support workers, nurses, and managers in residential care, supported living, domiciliary care, and community settings.

Delivery:

Face-to-face or blended learning.

Includes case studies, reflective activities, and group discussions.

This course equips care staff with the knowledge and practical strategies to reduce the risk of falls in care settings. Learners will understand the causes and risk factors for falls, how to carry out risk assessments, and the importance of early intervention to protect individuals’ safety, independence, and wellbeing. Training is aligned with NICE guidance, CQC standards, and organisational policies.

Course Summary

By the end of this course, learners will be able to:

• Understand the impact of falls on individuals and services.
• Identify intrinsic and extrinsic risk factors for falls (health, medication, environment, mobility).
• Carry out falls risk assessments and implement prevention strategies.
• Promote independence and mobility while maintaining safety.
• Recognise the importance of nutrition, hydration, and exercise in falls prevention.
• Apply safe moving and handling techniques to reduce risk.
• Respond appropriately to a fall, including first aid, monitoring, and escalation.
• Accurately record and report falls in line with organisational policy and safeguarding requirements.
• Reflect on how to create a falls prevention culture in care settings.

Who is it for?

Carers, support workers, nurses, managers, and administrative staff in residential, supported living, domiciliary, and community care.

Delivery:

Face-to-face, online, or blended learning.

Includes case studies, reflective discussions, and scenario-based activities.

This course provides staff with the knowledge and understanding to support individuals with learning disabilities in a safe, inclusive, and person-centred way. It explores the different types of learning disabilities, the impact on daily life, and practical strategies to promote independence, dignity, and equality. Training is aligned with the Care Act 2014, Equality Act 2010, and CQC standards.

Course Summary

By the end of this course, learners will be able to:

• Define learning disabilities and differentiate them from learning difficulties.
• Recognise the wide range of learning disabilities and how they may present.
• Understand the impact of learning disabilities on communication, independence, and daily living.
• Apply person-centred care approaches that promote choice, dignity, and inclusion.
• Recognise the importance of reasonable adjustments under the Equality Act 2010.
• Identify and respond to safeguarding concerns relating to individuals with learning disabilities.
• Work collaboratively with families, carers, advocates, and professionals.
• Promote independence and life skills through tailored support.
• Reflect on attitudes, values, and behaviours to reduce stigma and discrimination.

Who is it for?

Carers, support workers, nurses, managers, and administrative staff in residential, supported living, domiciliary, and community care.

Delivery:

Face-to-face, online, or blended learning.

Includes case studies, reflective discussions, and scenario-based activities.

This course provides staff with the knowledge and skills to deliver safe, effective, and person-centred oral care. It explores the link between oral health and overall wellbeing, highlighting how poor oral hygiene can impact nutrition, communication, self-esteem, and the risk of infection. Training aligns with NICE guidance, CQC standards, and organisational policies.

Course Summary

By the end of this course, learners will be able to:

• Understand the importance of oral care for health, dignity, and quality of life.
• Recognise common oral health problems (e.g., tooth decay, gum disease, dry mouth, oral infections).
• Provide safe daily oral hygiene support, including toothbrushing and denture care.
• Apply person-centred approaches that respect dignity, choice, and independence.
• Support individuals with specific needs, including dementia, learning disabilities, and end-of-life care.
• Recognise when to escalate concerns and refer to dental or healthcare professionals.
• Apply infection prevention and control measures during oral care.
• Record and report oral health needs accurately and in line with organisational policies.

Who is it for?

Carers, support workers, nurses, and managers in residential, domiciliary, supported living, and community care.

Suitable for induction and refresher training.

Delivery:

Face-to-face, online.

Includes demonstrations, case studies, and group discussions.

This course equips staff with the knowledge and skills to carry out effective risk assessments in social care environments. It explores how to identify hazards, assess risks, and implement control measures, while balancing safety with individual rights, dignity, and independence. Training is aligned with the Health and Safety at Work Act 1974, Management of Health and Safety at Work Regulations 1999, Care Act 2014, and CQC standards.

Course Summary

By the end of this course, learners will be able to:

• Understand the purpose and importance of risk assessment in social care.
• Recognise the difference between hazards and risks.
• Follow the five steps of risk assessment (identify hazards, assess risks, control risks, record findings, review).
• Apply positive risk-taking to balance individual choice, independence, and safety.
• Complete workplace risk assessments covering activities, environments, and equipment.
• Recognise risks relating to safeguarding, health, fire safety, infection control, and moving and handling.
• Record and review risk assessments accurately in line with organisational policy.
• Understand staff responsibilities under legislation and regulatory frameworks.
• Contribute to a culture of safety, accountability, and continuous improvement.

Who is it for?

Carers, support workers, senior care staff, nurses, and managers in residential, supported living, domiciliary, or community care settings.

Delivery:

Face-to-face, online, or blended learning.

Includes case studies, practical exercises, and group discussion.

This course provides staff with the knowledge and skills to handle, administer, record, and store medication safely in line with legislation, CQC standards, and organisational policies. It covers best practice for reducing errors, ensuring accountability, and promoting dignity and independence in medication support.

Course Summary

By the end of this course, learners will be able to:

• Understand the principles of safe handling and administration of medication.
• Recognise different types of medication and routes of administration.
• Apply the “5 Rights” and extended “10 Rights” of medication administration.
• Follow safe procedures for storage, preparation, and disposal of medication.
• Complete and maintain accurate Medication Administration Records (MAR charts).
• Understand the use of controlled drugs and their additional requirements.
• Recognise adverse reactions, side effects, and errors, and escalate appropriately.
• Apply infection prevention and control principles in medication handling.
• Promote independence and support safe self-administration where appropriate.
• Work within scope of role, legislation, and organisational procedures.

Who is it for?

Carers, support workers, senior care staff, nurses, and managers responsible for medication administration in residential, supported living, domiciliary, or community services.

Delivery:

Face-to-face, online, or blended training.

Includes demonstrations, case studies, and scenario-based activities.